Due to the new rules from the FCC regarding robocalls, Blackboard has implemented the ability to opt-out of phone calls that come from Blackboard. Unfortunately, we have had a rash of parents who have accidentally opted out.
Anyone that opted out by accident will need to call 855-502-STOP (855-502-7867
) from the phone they opted out of to restart the service. It is not something you or I can change. It takes the number they are calling from so they must call from the same phone.